Sommelier
The Mark Hotel
New York, NY
High volume restaurant in one of New York's most affluent neighborhoods.
Compensation: Starting at $17.00 per hour plus tips
The Sommelier will support the Beverage Program in order to maintain high standards of quality and service while maximizing profits. The Sommelier will report directly to the Wine Director.
Duties and Responsibilities:
- Work the floor during service with an emphasis on beverage sales. Up-sell at all possible opportunities
- Maintain a high quality level of service regarding body language, eye contact and proper verbiage and seek to positively enhance the guest experience throughout their dining experience.
- Maintain thorough knowledge of all wine, saké, beer, spirits, specialty cocktails, teas and sodas and all non-alcoholic beverages.
- Oversee maintenance/cleanliness of all decanters, wine stations and all storage areas pertaining to beverage
- Open & close as needed
- Additional duties may be added as deemed necessary by the Chef Sommelier.
Additional Duties and Responsibilities:
- Provide excellent service at all time to all of our guests
- Respond to all guest questions. Provide guest assistance, direction and information as requested when working in public areas
- Assist in all other aspects of service as needed to support team members.
- Extensive knowledge of food and beverage in order to service and up sell our product, including liquors and cocktails.
- Attend all food and beverage training classes
- Following the posted opening and closing duties and side work sheet
- Attend daily pre-meal/communication meeting
Mandatory Requirements:
- Reading, writing and oral proficiency in the English language.
- Willing to work a flexible schedule and holidays.
- Be a self-motivator and motivator of others
- Work in a safe, prudent and organized manner.
- Have an in-depth knowledge of food and preparation
- Be able to relate to all levels of guests and management.
- Have a minimum of 2 years' experience in similar position, or proper certification.
- Have the ability to handle multiple tasks at one time
- Have excellent communication and organization skills
- Maintain a clean and healthy personal hygiene and grooming
Other:
May be required to lift up to 50 lbs. occasionally. Must be able to stand for a long periods of time. Available to work late nights, holidays and long days as necessary.
